Updating the firmware

From time to time we release improvements for your ROCK your BABY. Updating takes a couple of minutes and happens right in your web browser — no software to install.

What you need

• Your ROCK your BABY and a USB cable
• A computer (Windows, Mac or Linux) with Google Chrome or Microsoft Edge and an internet connection

Note

📱 You may be reading this on your phone, but the update itself needs a computer. Phones, tablets, Safari and Firefox can’t talk to the device.

Step by step

1. On your computer, open Chrome or Edge and go to https://updater.cullatecinternal.com.

   [SCREENSHOT: the landing page “Update your ROCK your BABY”]

2. Plug your ROCK your BABY into the computer with the USB cable, then click “Update my ROCK your BABY”.

3. Click “Choose my device” and pick your ROCK your BABY from the small list your browser shows.

   [SCREENSHOT: the browser’s device chooser with the device selected]

   The page reads your device’s information and checks for the latest firmware.

4. If you’re already up to date, the page says “You’re up to date” — you’re done, unplug the device.

   If an update is available, you’ll see your current version and the latest one. Click “Update now”.

5. First update on this computer only: the device restarts into update mode, and the page shows “One more step”. Click “Allow access” and pick the device from the list — it’s usually called “RP2 Boot”. Future updates on the same computer skip this step.

   [SCREENSHOT: the “One more step” screen and the RP2 Boot chooser]

6. Wait while the progress bar runs. Keep the device plugged in and don’t close the browser tab. This takes well under a minute.

7. When you see “Update complete”, you’re done — unplug your device and it’s ready to use.

   [SCREENSHOT: the “Update complete” screen]

If something goes wrong

Your device is safe — an interrupted update can’t harm it. Unplug it, plug it back in, and start over from step 1. For specific error messages, see Troubleshooting.

Your privacy

During an update, only the anonymous chip ID of the ROCK your BABY, firmware version and the update result are recorded — no personal data.